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Legal services by experts in Preston 

Society of Trust and Estate Practitioners

If you need legal assistance for residential conveyancing, wills or powers of attorney cases, Worrall Solicitors is here to help. Our solicitors can act as legal representatives, offering reliable and unbiased legal advice to clients across Longton and Penwortham. We have a happy client base in Tarleton and Bamber Bridge too. Contact us to schedule a consultation.
Telephone: 01772 612 494

Address: 
Registered No: 08755900
Registered Name LONGTON LAW LIMITED
Registered Address: 147 Liverpool Road,
Longton, Preston, 
Lancs, PR4 5AB

Business Hours

Mon - Fri
-
Sat - Sun
Closed

Contact Us

Our Complaints Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

Within six months of receiving a final response to your complaint
and
No more than six years from the date of act/omission;

 or

No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details
Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

What to do if you are unhappy with our behaviour
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.
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